Open Arms Staff: BHHSURG Heroes January 11, 2021

Original post was shared in the BHHSURG Newsletter on Jan. 11, 2021, here.

The Behaviorial Health & Homelessness Statewide Unified Response Group featured our Open Arms Harbor Case Managers and Staff for this issue’s BHHSURG: Provider Hero—Iso/Qar Hotels Case Managers.

“In response to the need for individuals and families to have a safe place to isolate and quarantine in the midst of COVID-19, the Department of Health (DOH) partnered with the City and County of Honolulu (C&C) to provide intake and support services for isolation and quarantine. This includes the use of over 300 hotel rooms in Honolulu for people who are unable to isolate themselves due to their living conditions or other constraints. DOH provides case management and wrap-around services to support individuals and families who need resources and social services during their 14-day isolation or quarantine. 

A group of outstanding case management teams stepped up to become service providers for the isolation and quarantine sites to provide support during this overwhelming, stressful, and frightening time. BHHSURG would like to recognize these outstanding teams from Care Hawaiʻi, Community Empowerment Resource, Hawaiʻi Health and Harm Reduction Center, Institute for Human Services, North Shore Mental Health, and Partners in Development Foundation. Mahalo for suiting up and showing up in response to the community’s need!

The dedication and work of these unsung health heroes have been featured in KHON2’s Living808 segments:

• Recognizing Health Heroes Who Help COVID Patients Through Quarantine
• Unsung Health Heroes Help COVID Positive People Through Quarantine & Isolation
• Department of Health Isolation and Quarantine Program

For 24/7 local support, call Hawai‘i CARES at 832-3100 or 1-800-753-6879 or text ALOHA to 741741. Caring, local staff are standing by to provide help during isolation and quarantine, crisis support, mental health resources, and substance use treatment services to anyone who needs it.

Those living on the neighbor islands requesting COVID-19 assistance are encouraged to call their District Health Offices for information and guidance (hours may vary).

• Hawaiʻi County
  • Hilo (808) 974-6006
  • Kona (808) 322-4880
  • Waimea (808) 887-8114
• Maui County
  • Monday-Friday 7:45 AM to 4:30 PM: (808) 984-8200
  • After hours: 1 (800) 360-2575
• Kauaʻi County:
  • Monday-Friday 7:45 AM – 4:30 PM: (808) 241-3495
  • After hours: 1 (800) 241-3496″